Inspirer, writer, humourist and TEDx/IDEASx speaker, Avi Liran (CSP) believes that everyone is a Chief Delighting Officer. An incurable optimist, he’s always been fascinated by the power of positivity, as well as the ability of words and tones to transform people’s lives and experiences. That’s why he’s devoted his life to what he thinks he does best: teach and inspire, helping leaders and organisations to delight people.

He has travelled across the Asia-Pacific and Europe, sharing his thought-provoking, inspiring, interactive and always delightful insights with audiences of all backgrounds, from Fortune 500 leaders to students, community leaders to service frontliners. Above all, his passion lies in helping others find and tweak their inner delight and lead with their values so they can convert employees and customers into raving fans and reach a higher purpose.

A firm believer in edutainment, Avi is the creator and designer of Delivering Delight and Leading with Values. His most recent articles have been featured in Business Times and European Business Review. When he’s not inspiring anyone, you can find him shooting hoops with his youth basketball team or challenging random service staff to delight their customers.

Avi’s practical approach leverages on his diverse international experience in leadership and management positions in the corporate and the public sectors. He was a VP of marketing in two ICT companies. As a diplomat (Economic, Trade and Tourism Attaché for Southeast Asia) he initiated and negotiated formation of two bi-lateral R&D and VC funds. He worked with Singapore Telcom to invest in the first 9 startup companies.